Privacy Policy
This Privacy Policy explains how we collect, use, and protect information when you use the AccountForge website and Software.
1. Information We Collect
- Account information — your email address and a securely hashed password. We never store your plaintext password.
- License information — your device's Machine ID (a non-personally-identifying hardware fingerprint) used to bind your license key, and license activation history.
- Payment information — handled entirely by our payment processor (Lemon Squeezy). We never see or store your full card number; we receive only confirmation that a purchase was made and which plan you purchased.
- Usage and log data — basic server logs (e.g. IP address, timestamps, pages visited) for security and troubleshooting.
2. How We Use Information
We use the information above to create and manage your account, issue and verify your software license, process payments and provide support, maintain the security of our Site and Software, and communicate with you about your account or purchases. We do not sell your personal information.
3. Sharing of Information
We share information only as needed to operate the service: with our payment processor (Lemon Squeezy) to process purchases and subscriptions; with hosting/infrastructure providers who help us run the Site; or when required by law, or to protect our rights or the safety of others.
4. Data Retention
We retain your account and license information for as long as your account is active, or as needed to comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account and associated data at any time (see Section 6).
5. Security
We use industry-standard measures to protect your information, including password hashing and encrypted connections (HTTPS). No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have rights to access, correct, or delete your personal information, or to object to certain processing. To exercise these rights, contact us at [support email].
7. Cookies
We use a single essential session cookie to keep you logged in. We do not use third-party advertising or tracking cookies at this time. If that changes, we will update this policy.
8. Children's Privacy
The Software and Site are not directed at, and we do not knowingly collect information from, individuals under the age of 18.
9. International Users
If you access the Site or Software from outside [Your Country], you understand your information may be processed in [Your Country] or wherever our service providers operate.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will update the "Last updated" date above when changes are made.
11. Contact
Questions about this Privacy Policy? Contact us at [support email].