Refund Policy
We want you to be happy with AccountForge. Here's how refunds work.
Monthly Plan
You can cancel your monthly subscription at any time from your billing receipt or by contacting support. Cancelling stops future charges — we do not provide partial refunds for the remainder of a billing period already paid for.
Lifetime Plan
Because a Lifetime license is a one-time purchase that unlocks unlimited future use, refund requests are evaluated case by case:
- Before activation — if you have not yet issued a license key to a device, you may request a full refund within 48 hours of purchase.
- After activation — once a license key has been issued and activated on a device, the purchase is final and non-refundable, except where required by law.
Billing Errors
If you believe you were charged in error (e.g. a duplicate charge), contact us at [support email] and we'll investigate and correct it promptly.
How to Request a Refund
Email [support email] with your account email and order/subscription ID. We aim to respond within [X] business days.
This policy is provided in addition to, and does not limit, any rights you may have under applicable consumer protection law, or under our payment processor's (Lemon Squeezy) own buyer policies.